Digital and Business Transformation Consultancy
In the previous post we talked about one of the common flaws with running a discovery phase. Next up, here’s something else that’s important and easy to forget:- It’s ok to stop a project after Discovery. The desire to plough on past Discovery is a very human one. There’s a great deal of research around the … Continue reading It’s ok to stop
The practice of running some kind of discovery phase is pretty common now in both the public and private sector. The general idea is that you run this ahead of the main project phases that will deliver the service or thing. The aim is to get a better idea of what it is that your … Continue reading Avoiding too much discovery
Sometimes it feels like the single biggest stick with which to beat off transformative change is to mention the dreaded ‘L’ word – Legacy. “Your [insert shiny new thing here] is all very well, but you’ll never get the changes you need through legacy.” Now for sure, oftentimes this may be true – but it’s interesting to … Continue reading Let’s not talk about legacy
If you’re working in UK Government on a digital project, you’re (hopefully) familiar with the Government Digital Service Design Principle #1 – “Start with Needs – user needs not Government needs“. There’s really no more important motto than this one in the GDS lexicon – print it out big, stick it on the wall, tattoo … Continue reading User needs and common mistakes