RS Digital recently completed an engagement to lead the delivery of a national review of public digital services across Wales.

Working closely with a team from The PSC, Rick Stock from RS Digital, describes the work in more detail in this blog post.

The review acted as both a benchmarking exercise and laid the foundations of an evidence base to help the Centre for Digital Public Services (CDPS) plan its future delivery programme.

The study gave plenty of insight into how public services across Wales are operating, and spoke to representatives from 20, wide-ranging public sector organisations and 10 government divisions – and gathered information on 124 services.

A summary of the finished report can be found on the CDPS website.